For Business

Professional Development

The success of any business depends on its people. Regardless of whether the business is a small business or a large organisation, or whether the business is in the public or private sector – people are your biggest asset!

Therefore, attracting and retaining the right people for your business and developing your people to maximise their full potential are all key requirements for the success and growth of your business.

At Reach we have a team of highly skilled and experienced People Management Specialists who understand business needs both in the private and public sector. Together with our psychologists they have put together a suite of training courses and development programmes to meet your business needs. Our professional development programmes have been designed to be informative, interactive and challenging.

Please contact us for more information about our training courses and development programmes. We would also be happy to discuss bespoke courses with you or any other training or Continuous Professional Development Needs (CPD) you may have.

Courses available:

  1. Interviewing Skills [details]

    Who would benefit from this course?

    This course is suitable for all those involved in the interviewing process. It looks at effective ways to ensure that you recruit the right person for the role.

    The course also looks at the importance of your role in the interviewing process – as ambassador for your business. It looks at effective interviewing skills, preparing for the interview, what questions to ask and the importance of time management.

    This informative and interactive course gives participants the opportunity to role play and to give and receive feedback.

    Course overview:
    • The Vacancy – what skills are you looking for?
    • Preparing for the interview
    • Reviewing CV
    • Preparing Questions
    • Effective listening & responding skills
    • Time Management
    • Your role as ambassador for the business
    • Meeting the candidate/introducing yourself
    • Building rapport
    • Asking questions

    Duration of Course: 1 day
    Number of Participants: 12
    Venue: Holborn, London

  2. People Management [details]

    Who would benefit from this course?

    This course is suitable for all those with people management responsibilities. It looks at effective ways of managing individuals and teams. The course also looks at the importance of morale and motivation in the workplace. It looks at ways of identifying people's potential and how managers play an important part in helping their people maximise their potential. The course also looks at effective ways of managing difficult people in the workplace.

    Course overview:
    • What do we mean by people management?
    • The different types of management style
    • What is your management style?
    • Morale – What part do you play?
    • The different motivators – Maslow's hierarchy of needs
    • Effective listening & responding skills
    • Team building
    • How do we recognise potential?
    • Ways of maximising potential
    • Managing difficult people

    Duration of Course: 1 day
    Number of Participants: 12
    Venue: Holborn, London

  3. Leadership Skills [details]

    Who would benefit from this course?

    This course is suitable for managers and all those who have a leadership role.

    The course looks at the difference between management and leadership. It also looks at what makes a successful, effective leader in an organisation. Participants will be given the opportunity to reflect on their own leadership style and they will learn effective ways to develop their leadership roles within the organisation.

    Course overview:
    • The difference between leadership & management
    • Your leadership style
    • Impact
    • Communication
    • The key qualities of an effective leader
    • Leading a team
    • Leading by example
    • Power & influence

    Duration of Course: 1 day
    Number of Participants: 12
    Venue: Holborn, London

  4. Appraisal Management [details]

    Who would benefit from this course?

    This course is suitable for all those with responsibility for employee appraisals. The course looks at the importance of the appraisal system within your organisation. It gives participants useful tips on how to prepare for the appraisal meeting. It looks at the importance of good communication skills throughout the appraisal process – not just during the appraisal meeting!

    The course also looks at effective ways of handling performance issues and managing difficult people during the appraisal meeting.

    Course overview:
    • Preparing for the appraisal meeting
    • How to conduct the appraisal meeting
    • Effective listening & responding skills
    • Good communication skills
    • Managing performance issues
    • Managing expectations – be realistic!
    • Managing difficult people
    • Documentation
    • Appraisal follow- up

    Duration of Course: 1 day
    Number of Participants: 12
    Venue: Holborn, London

  5. Change Management [details]

    Who would benefit from this course?

    This course is suitable for managers undergoing 'change' in the workplace. It helps participants manage the uncertainty and unrest in the workplace that organisational change can bring. The course looks at how people respond/react to organisational change and it helps participants manage the process by managing the fears and anxieties that arise in a supportive and effective way.

    Course overview:
    • Organisational Change
    • Managing Uncertainty
    • Managing fears
    • Managing denial & resistance
    • Communication/Transparency
    • Ways to adapt

    Duration of Course: 1 day
    Number of Participants: 12
    Venue: Holborn, London

  6. Managing Conflict [details]

    Who would benefit from this course?

    This course is suitable for individuals who want to learn how to manage conflict. It looks at conflict situations that can arise in the workplace and it equips participants with the tools to manage conflict effectively. The course looks at the psychology of people's behaviour and ways to diffuse conflict situations.

    The course equips participants with the skills to deal with a range of behaviours from team members, colleagues and clients.

    Course overview:
    • What do we mean by Conflict?
    • Managing conflict at work – Individuals/teams
    • Develop an understanding of how individuals react and behave under pressure
    • Different types of communication skills (e.g. directive/non-directive)
    • Develop effective listening and responding skills
    • Learn how to diffuse conflict
    • Last case scenario – disciplinary procedure
    • How to conclude/summarise a difficult conversation
    • Follow-up meeting

    Duration of Course: 1 day
    Number of Participants: 12
    Venue: Holborn, London

  7. Stress Management [details]

    Who would benefit from this course?

    This course is suitable for anyone who wants to find ways of managing stress more effectively. It is particularly useful for anyone who is finding the pressures of work difficult to manage. The course is also useful for managers who want to learn how to identify stress in others and find ways of reducing stress in the workplace.

    Course overview:
    • What is stress?
    • Understanding stress at work/what causes stress?
    • Identifying stress - signs and symptoms?
    • The link between stress & your belief system ( thoughts, beliefs, expectations)
    • Managing stress – preventing burnout!
    • Work life balance/looking after yourself
    • Time Management

    Duration of Course: 1 day
    Number of Participants: 12
    Venue: Holborn, London